Privacy Policy

1. Who We Are

Media Content Solutions is an Australian-based media and marketing company specialising in photography, videography, social media management, website development, ecommerce solutions, branding, and digital marketing services.

If you have any questions about this Privacy Policy, you can contact us at:

Email: info@mediacontentsolutions.com.au

2. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

When you:

• Submit an enquiry form

• Request a quote

• Contact us by email or phone

• Subscribe to newsletters or updates

• Engage our services

We may collect:

• Name

• Business name

• Email address

• Phone number

• Social media handles

• Billing information

• Any other information you provide voluntarily

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral websites

• Cookies and usage data

3. How We Use Your Information

We may use your information to:

• Respond to enquiries

• Provide quotes and services

• Manage projects and client relationships

• Improve our website and user experience

• Send updates, marketing material, or promotional content

• Process payments and invoices

• Analyse website performance and visitor behaviour

• Protect against fraud or unauthorised activity

4. Cookies & Analytics

Our website may use cookies and third-party analytics services such as:

• Google Analytics

• Meta Pixel

• Google Ads tracking tools

These tools help us understand how visitors use our website and improve our services and advertising performance.

You can disable cookies through your browser settings at any time.

5. Third-Party Services

We may use trusted third-party platforms and services to operate our business, including:

• Website hosting providers

• Ecommerce platforms

• Payment processors

• Email marketing providers

• Social media platforms

• Cloud storage services

These providers may have access to information only as necessary to perform services on our behalf.

We are not responsible for the privacy practices of third-party websites linked from our website.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Access to Your Information

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, contact us at:

Email: info@mediacontentsolutions.com.au

8. Marketing Communications

We may occasionally send marketing emails or updates about our services. You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

9. Children’s Privacy

Our services and website are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, or business practices.

Updated versions will be published on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Media Content Solutions
Email: info@mediacontentsolutions.com.au
Website: mediacontentsolutions.com.au